My phone fell into the water: what can I do?

Did your phone fall into the water? Know that there are solutions to save it… but also gestures to avoid. We tell you the best practices to save your cell phone from falling into the water.

If our phones are more and more powerful, they are still as fragile as ever. Their ultimate enemy remains humidity. Whether it’s in your bathroom, near a pool, or simply at the table: the risk of exposing it to water (or any other liquid) is omnipresent.

But seeing your phone fall into the water is not necessarily fatal: there are good practices that can help you save it if the immersion in water has not been too long.

Falling your phone in the water: saving gestures

Falling your phone in the water: saving gestures

Once your phone has been removed from the water, do not attempt to turn it on again and avoid recharging it, as this may cause short circuits. And if the phone is still on, we advise you to turn it off.

If you can, remove the battery as well as the SIM card, memory card and earphones if they are connected. If you have protection, remove it as well. Take this opportunity to leave the ports open to facilitate ventilation.

Take a dry cloth and dry the device, making sure that no moisture gets inside the phone. If some areas are difficult to access, do not hesitate to use a cotton swab to absorb moisture.

Once the outside of the phone is dry, you will need to absorb the moisture from the inside of the phone. There are two solutions: 

if you have moisture-proof bags (the silica gel packets you find at the bottom of the box when you buy shoes or electronics), place them in an airtight box along with the phone that has fallen into the water.

Saving gestures
SFalling your phone in the water: saving gestures

If you don’t have one, you still have a plan B: place the phone in a large bowl of raw rice. This will act as a dehumidifier and absorb the water inside the phone.

In both cases, you will have to be patient. Thus, we advise you to be patient for at least 48 hours, or even 72 hours.

Once the waiting time has passed, you can try to turn the phone back on. Hopefully this will have saved your fallen phone, some applications work continuously, even if you are not using them. Facebook, Twitter or weather applications, for example, update automatically in the background and therefore consume energy. We therefore recommend that you regularly check which applications are running in the background to disable them.

Avoid using your phone if it falls into the water.

Don’t try to dry your phone by placing it near a heat source, whether it’s a hair dryer (even in “cold air” mode), near a heater, or simply in the sun. This will prevent damage to the components.

Another thing to avoid is placing the phone in a towel before putting it in the freezer. This may convert water to a solid state during freezing, but it will not remove moisture from the phone.

What to do if your phone falls in seawater.

What to do if your phone falls in seawater.

If your phone has fallen into sea water, it makes it harder to do so. This is because electronic devices are even less resistant to salt water, as the salt in the water accelerates the oxidation process. To have a chance of recovering it, we advise you to rinse it with clear water and then follow the steps listed above in the paragraph “Phone fallen in the water: life-saving gestures”.

Phone fallen in the water: will my warranty still be valid?

Most electronic phones have immersion sensors. These will change color when they come into contact with a liquid. And if this is the case, the manufacturer will usually consider it as a reason to break the warranty.

Precautions to take when your phone falls in the water

To prevent your phone from leaking in the future, we advise you to take every precaution. For example, avoid placing your phone on the table during a meal, protect it with a waterproof case, or wrap it in a plastic bag when you go swimming. All precautions are good to protect your phone from water!